Accessibility Tools

What is a Hospice?

Hospice (noun): A home providing care for the sick, especially the terminally ill. The philosophy of hospice is to treat the whole person by providing support for the patient’s emotional, social, and spiritual needs, not just the medical symptoms.

Is The INN Between a Homeless Shelter?

The INN Between is not a homeless shelter. Homeless shelters accept walk-up clients who are seeking emergency shelter on a night-to-night basis. The INN Between is a medical respite facility, meaning it provides temporary housing to individuals who are too ill to be on the streets but not ill enough to be in the hospital. Unlike shelters, The INN Between requires a medical referral for each potential client, and we schedule a projected length of stay, assign a 24/7 bed, and provide access to medical care along with intensive case management and comprehensive emotional and social support.

The INN Between supports our shelter system by providing an end of life placement for terminally ill individuals or a temporary placement for medically frail individuals

Homelessness in Utah

As part of a HUD requirement, a Point in Time Count is done each January to count the number of homeless individuals in our community. The following results indicate that homelessness is not decreasing:

  • 2016: 2,807
  • 2017: 2,865
  • 2018: 2,876
  • 2019: 2,798
  • 2020: 3,131 
  • 2021: 3,565

Zoning and Licensing

For Salt Lake zoning purposes, The INN Between is two things: a 25-bed Assisted Living Facility, Large, and a 25-bed Eleemosynary Facility, Large.

The State of Utah recognizes The INN Between as a medical respite facility not a homeless shelter; however, it includes medical respite in its definition of homeless shelter for funding purposes. This does not affect the zoning of The INN Between.

The State of Utah Department of Health licenses The INN Between’s 25 Assisted Living Facility Type II beds.  Our Eleemosynary beds are not required to be licensed by the State.

Our Outcomes

The INN Between opened in August 2015. Our outcomes through March 2022 are

  • 400+ clients served
  • 97 clients have experienced the end of life with dignity
  • Several clients who were on the brink of death rebounded and went on successfully transition to community based housing and employment
  • 5 clients this year alone have exited our program into stable housing, preventing a return to homelessness

Agency Awards and Recognitions

  • 2018, Utah Housing Matters, Agency of the Year Award
  • 2016, Salt Lake City Human Rights Commission Award
  • 2016, Society for Social Work Leadership in Healthcare, Agency Award
  • 2016, Utah Housing Coalition, Agency of the Year Award
  • 2015-16, Utah Chapter Award for Excellence in Social Work Leadership, Agency of the Year Award

Who We Serve

Homeless adults who:

  • are terminally ill,
  • are too ill to be on the streets, but not ill enough to be in the hospital,
  • require stable housing in order to initiate cancer treatment or other intensive medical treatments,
  • require stabilization before they can undergo life-saving surgery,
  • need to recuperate post-surgery,
  • require assistance with activities of daily living (dressing, eating, bathing, toileting, taking medications, etc.),
  • are dependent on insulin, oxygen or dialysis.

Who We Do Not serve

Our goal is to give every human the opportunity to experience the end of life with dignity; however, we lack the resources to serve individuals who:

  • are under the age of 18,
  • have advanced Alzheimer’s Disease or other forms of dementia,
  • refuse to agree to our house rules prior to admission or do not comply with our house rules after admission.

Admission Process

Most of our referrals come from hospitals, Volunteers of America’s Street Outreach Team, Fourth Street Clinic, The Road Home and the Salt Lake City Police Department’s Community Connection Center. In rare instances, an individual will self-refer; however, in all cases, we require a referral from a medical provider and a history and physical to assess the client’s appropriateness for our program. We do not accept walk in traffic.


Volunteers help in many ways, from regular weekly shifts to one-time projects.
In 2018, 1,010 Volunteers gave 7,791 hours of service.

Click here to learn more or to sign up.

When Was The INN Between Founded?

December 3, 2014 as a 501(c)(3) nonprofit corporation.

Annual Operating Budget (to operate 50 beds)


  • Foundations & Corporations-22%
  • Individuals-4%
  • Government Grants-50%
  • United Way-2%
  • Program Related Income-11%
  • Fundraising Events 3%
  • In-kind goods & services 8%

Safety and Security Measures

  • 24-hour video surveillance and monitoring
  • 24/7/365 staffing with 3 live-in house managers, 24/7 CNAs
  • 10:00 pm curfew
  • Secured building access
  • All visitors must sign in and only visit during specified hours

Other Frequently Asked Questions

How many residents live at The INN Between? An average of 32 per night

Number of Staff? 29 FTE on our payroll. Staff is present 24/7/365

What is the daily cost per bed to operate The INN Between? $150

Has crime risen in the neighborhood since The INN Between arrived? According to Salt Lake City Police Detective David King, crime is down in the neighborhood and continues to trend downward

Are there medical staff at The INN Between? In compliance with State Department of Health regulations, The INN Between employs a full-time Nurse Supervisor, and Assistant Nurse Supervisor, a Medical Case Manager, and has Certified Nurse Aides on staff 24/7/365

Does The INN Between drug test its clients? Yes, The INN Between is a sober-living drug-free facility

Does The INN Between do background checks of its clients? TIB's intake staff thoroughly review residents before admission. Certain backgrounds may disqualify someone from staying at The INN Between but our philosophy is to “wipe the slate clean” to give every human an opportunity to die safely housed with access to hospice care

Are there registered sex offenders living at The INN Between? Yes, and they are required to comply with all state and local laws and meet with their case managers as required by law. In addition, they receive frequent visits by the Police Department to support their compliance

Is The INN Between reducing my property values?  A Home Sales Per Quarter Report from Tyler Parrish at Windermere Real Estate showed that within a two-block area around The INN Between, home sale prices are trending upward.

Will The INN Between be affected by Salt Lake City’s proposed Congregate Care Facility Zoning Text Amendment? No. The INN Between is grandfathered in and will remain an Eleemosynary Facility even if zoning laws change. Other Eleemosynary Facilities, like Ronald McDonald House, will also be grandfathered in.

Who do I contact if I have a concern? Please contact Jillian Olmsted by This email address is being protected from spambots. You need JavaScript enabled to view it.or 801-657-4522

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.